Effective date: 27.01.2026

1. Who We Are

Plumbs Dairy operates this website: https://plumbs-dairy.co.uk/
You can contact us at:

Email: info@plumbs-dairy.co.uk

Address: Unit 7 The Grip Industrial Estate, Linton, Cambridge, CB21 4XN

We are committed to protecting your privacy and explaining how we collect, use, and share your personal data.

2. Personal Data We Collect and Why

We may collect the following types of personal data:

Comments

When visitors leave comments, we collect:

-The information shown on the comment form (e.g., name, email, website)

-IP address and browser information (user agent string) to help with spam detection

Your email address may be hashed and sent to the Gravatar service to check if you have a profile picture. After approval, your profile picture is visible with your comment.

Gravatar privacy policy: https://automattic.com/privacy/

Media

If you upload images, avoid including embedded location data (EXIF GPS), as visitors may be able to download and extract it.

Contact Forms

Data submitted through contact forms is used to respond to your inquiries.

Cookies

-If you leave a comment, you can choose to save your name, email, and website in cookies for one year.
-Temporary cookies may be set on login pages to check browser compatibility.
– Login cookies save login info for two days (or up to two weeks if “Remember Me” is selected).
– Additional cookies may be set when editing or publishing content.

Embedded Content

Content from other websites (e.g., videos, images) behaves as if you visited the other website directly. These sites may collect data about you, use cookies, or monitor your interaction with the content.

Analytics

We may use analytics tools to monitor and improve website performance. Data collected is anonymized whenever possible.

3. Who We Share Your Data With

We share your data only as needed for website functionality:

– Password reset requests include your IP address in the reset email.
– Automated spam detection services check visitor comments.
– Other third-party services we use: (GA4, mailchimp)
We do not sell your personal data.

4. How Long We Keep Your Data

– Comments and associated metadata are retained indefinitely to recognize follow-up comments automatically.
-Registered users’ personal information is stored in their profiles until deleted.
-Other data (media uploads, form submissions, etc.) is kept as long as necessary to operate the website unless legally required to keep it longer.

5. Your Rights

If you have an account or have left comments, you can request:
– An exported copy of the personal data we hold about you
– Deletion of your personal data (excluding information we must keep for legal or security purposes)

If you are in the EU, you may also have the right to:
-Restrict processing
-Withdraw consent
-Object to certain data use

If you are in California, you may have the right to opt-out of the sale of personal data (we do not sell personal data).

6. How We Protect Your Data

We implement appropriate technical and organizational measures to protect your personal data, including:

-Secure storage and encryption where appropriate
-Limited access to authorized personnel only
-Regular review of security practices

No method of transmission over the internet is 100% secure, but we aim to protect your information.

7. Data Breaches

In the unlikely event of a data breach, we will notify affected users and authorities as required by law.

8. Third-Party Data

We may receive personal data from third-party services such as social media platforms, analytics providers, or other integrations. This data is used only for the purposes described in this privacy policy.

9. Automated Decision-Making

We do not use automated decision-making or profiling to make decisions about users.

10. Regulatory Disclosures

We comply with industry regulations regarding data protection. Any specific disclosures required by law will be made as necessary.

11. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

Visitor Questions or Concerns:

If you have questions about this privacy policy or our data practices, please contact us at: info@plumbs-dairy.co.uk